Refund policy

At Hubnetix.store, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

30-Day Returns

We offer free returns and refunds within 30 days of delivery on eligible items.

Eligibility

To qualify for a return:

Return request must be submitted within 30 days of delivery.
Item should be in good condition with original accessories whenever possible.
Products damaged due to misuse or unauthorized modifications are not eligible.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos. We'll arrange a replacement or full refund at no additional cost.

Refunds

Once your return is received and inspected, approved refunds will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider.

Order Cancellation

Orders may be canceled before they are shipped. Once an order has been dispatched, it can no longer be canceled but may be returned under this policy.